Stainless Steel Edging Company
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Contact us

Questions about which edging height suits your beds, your order or delivery? We are happy to help.

A person on our team reads every message and replies as soon as we can, usually within one business day. No bots and no runaround.

If you are chasing an order, include your order number and the email address you used at checkout, and we can pull it up straight away. You can also check progress yourself on the Track Your Parcel page once you have a tracking number.

Email ustheteam@customersupport.care International call centre+66 98 391 3877

Company information

Full business details, published openly, so you always know exactly who you are buying from.

  • Company nameStainless Steel Edging Company, a division of Caruso Consulting Co Ltd
  • Company registration0765554000332
  • Administration office8 Commerce Street, Auckland CBD, Auckland 1010, New Zealand
  • Phone+66 98 391 3877
  • Emailtheteam@customersupport.care

Orders of $100 or more ship free with tracked delivery (a flat $25 below that), in 5 to 7 days after a 24 to 48 hour handling time. This is an online only shop: there is no showroom and nothing is collected.

Frequently asked questions

I HAVEN'T RECEIVED MY ORDER YET! IS IT LOST?

If you have any concerns with your order, please contact our support team by email and they will be glad to assist you. Most emails are answered within 1 business day. Support Team: theteam@customersupport.care

HOW DO I KNOW IF MY ORDER HAS BEEN SHIPPED?

Once your order is shipped, it will be marked as complete in our database and you will receive a confirmation email with a tracking number.

DO YOU HAVE A SHOP LOCATION?

We are a “online supplier”, with no physical shop or premises. In this way, we are able to pass our considerable savings directly to you.

DO I GET A RECEIPT FOR MY ORDER?

You will be sent a receipt for your order by email after payment is made. You will also receive a confirmation email with a tracking number once your item has been shipped.

WHAT ARE YOUR DELIVERY OPTIONS AND HOW LONG WILL IT TAKE?

New Zealand: Free delivery, 5-7 days Other countries: Free delivery, 7-10 days OUR DELIVERY PARTNERS

WHAT CURRENCY ARE THE PRICES DISPLAYED IN?

All of our prices are displayed in $ NZD - New Zealand Pound

WHICH PAYMENT METHODS ARE ACCEPTED?

We currently only accept credit card payments, PayPal & Crypto currency. More payment methods will be added in the future.